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Service Manager - Motorcycle

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  • Job Location: San Diego, CA
  • Job Type: Full Time
  • Job Department: Service
  • Job Experience: Experienced

In 1992, EagleRider Pioneered the Harley Davidson Motorcycle Rental concept and the guided Motorcycle tour business. Today, we are the world's largest motorcycle tourism company. EagleRider understands the needs of motorcycle enthusiasts and adventure travelers; we offer a huge selection of perfectly maintained Harley, Honda and BMW motorcycles and allow one-way rentals or guided tours between franchise rental facilities located in the most desirable tourist destinations in the world.

 

We are looking for a Service Manager for our EagleRider San Diego location. Serving EagleRider customers is a key to success in this position. The service manager will operate the department at maximum production, controlling costs, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department. Combining your in-depth motorcycle repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and EagleRider customers. You'll also coach, lead, train and supervise motorcycle technicians while assisting with the purchase of parts, materials and equipment.

 

You will offer:

  • Teammate Retention
  • Customer Satisfaction & Retention
  • Serving Customers’ Motorcycle Service Needs
  • Creating Results for Teammates, Customers, and the Company

Qualifications:

  • 4 years motorcycle service technical experience
  • 1 year service manager or writer experience
  • Valid Motorcycle endorsement and driver’s license required
  • Pre-employment drug test, physical exam and background check required
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